How We Work
1
Understand Your Property
We start by understanding your property, how it is currently being used, its condition, your priorities, and how involved you want to be. This gives us a clear picture of what your property needs and how we can best support you.
2
Get It Under Control
We establish a clear baseline for your property, organize its documents and records, assess its condition, and identify any immediate issues or outstanding responsibilities. From there, we put the right management processes and people in place.
3
Care & Maintain
Our team stays on top of the day-to-day needs of your property, from routine care and maintenance to tenants, vendors, utilities, and other ongoing responsibilities. We address issues early and coordinate the right people when something needs attention.
4
Monitor & Report
We regularly check on your property and keep you informed about its condition, tenants, work being carried out, income, expenses, and anything else that requires your attention. You receive clear reporting backed by photographs, documentation, and relevant financial information.
5
Protect Your Interests
We keep track of the contracts, obligations, payments, renewals, and administrative requirements associated with your property. When issues arise, we act on the ground and bring important decisions to you before they become bigger problems.
6
Optimize & Improve
As we build a deeper understanding of your property, we identify opportunities to improve its condition, reduce unnecessary costs, increase income, or create additional value. Our goal is not simply to manage your property, but to help you get more from what you own.
Frequently Asked Questions
What does your management service include?
We provide end-to-end management for residential and commercial properties, including property care, tenant and rental management, maintenance and repairs, vendor and contractor coordination, inspections, financial and expense management, and property administration. You can choose the services you need or have TATARI manage your property more comprehensively.
Can you assume full responsibility to manage my property if I live abroad?
Yes. This is one of the main reasons TATARI exists. Our team provides the physical presence your property needs in Ethiopia while you remain abroad. We handle day-to-day responsibilities on the ground and keep you informed through regular communication, photographs, videos, and reports.
Can you manage a property that TATARI didn't help me purchase?
Absolutely. You don't need to have purchased your property through TATARI to use our management services. If you already own property in Ethiopia, we can assess its current condition, establish the necessary records, and take over the management from wherever things currently stand.
How will I know what is happening with my property?
You'll receive regular updates based on the management service you choose. These can include inspection reports, photographs, videos, maintenance updates, tenant information, expense records, and financial reports. Important issues and decisions are brought to your attention so you remain informed and in control.
How do you make sure my property is being properly cared for?
We establish a clear baseline of your property's condition and requirements, conduct scheduled or on-demand inspections, coordinate maintenance and repairs, and oversee vendors and contractors. Our reporting is supported by photographs, videos, and documentation so you have visibility into what is actually happening on the ground.
How do you handle tenants and rent?
Depending on the service you choose, we can manage tenant sourcing and screening, lease coordination, rent collection, tenant communication, maintenance requests, move-ins, move-outs, and other day-to-day rental responsibilities. We provide clear reporting so you can see your property's rental activity and financial performance.
How do you handle maintenance?
When an issue is identified, we assess what needs to be done, identify appropriate service providers, obtain and compare quotations where appropriate, and coordinate the work. We monitor the process and verify completion, providing you with updates and supporting documentation. Our goal is to make sure you're not simply paying for work, you know what was done and why.
Can you manage everything for me?
Yes, within the scope of the services we provide. TATARI can act as your dedicated team, bringing property care, tenants, maintenance, vendors, administration, inspections, and financial oversight together under one relationship. You can also choose individual services if you only need help with specific aspects of your property.
